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Vietnam is going digital: what Resolution 258/NQ-CP means for foreign businesses

Oct 22
3 min read

Updated: 2 hours ago

Vietnam is moving toward digital-first public administration. In August 2026, the Government set clear targets for putting administrative procedures online and reusing the data businesses have already submitted. For foreign companies operating in Vietnam, this could change how day-to-day dealings with state agencies work. This article explains what the targets are, what they could mean in practice, and what still applies.


KEY TAKEAWAYS

  • Under Resolution No. 258/NQ-CP, Vietnam aims to provide 100% of eligible administrative procedures as full-process online public services by 2027.

  • The Government also aims for business-related information and documents to be submitted to state agencies only once, and for eligible enterprise reporting to be done electronically.

  • These are policy targets. Moving a process online does not remove its legal requirements, so businesses should confirm how each procedure works today.


What Resolution 258/NQ-CP sets out

On August 31, 2026, the Government issued Resolution No. 258/NQ-CP on key tasks and solutions to accelerate administrative procedure reform for 2026–2030. Its stated aims include cutting and simplifying administrative procedures and business conditions, improving the investment climate, and supporting economic growth.


For 2027, the Resolution sets these targets:


  • Online public services: 100% of eligible administrative procedures provided as full-process online public services.

  • Digital results: 100% of administrative procedure results digitized and reused.

  • Electronic reporting: 100% of eligible enterprise reporting requirements fulfilled electronically.

  • Submit once: 100% of information and documents in procedures related to production and business submitted to state agencies only once.

  • Internal processes: 100% of eligible internal procedures between state agencies conducted electronically.


The Resolution also states that agencies should not ask for documents whose information is already held in published databases, unless specialized laws require otherwise.


Source: Resolution No. 258/NQ-CP dated August 31, 2026


Looking further ahead: 2030

The Resolution also sets longer-term goals:


  • Location-independent services: 100% of essential public services received at Public Administrative Service Centers nationwide, regardless of administrative boundaries.

  • Proactive services: 100% of public services provided proactively, once data and digital infrastructure conditions are in place.

  • A national digital one-stop shop: the National Public Service Portal operating smoothly as a single digital entry point.


Source: Resolution No. 258/NQ-CP dated August 31, 2026


What could change for foreign businesses

Submit once

If the submit-once target is met, businesses may not need to provide the same information repeatedly across different procedures. Information already held by state agencies could be reused instead.

Fewer in-person visits

As more eligible procedures become available as full-process online services, fewer of them may require a visit to a government office.

Electronic reporting

Eligible business reporting obligations are moving online, which may make filing more predictable and easier to track.

Better process management

Digital records can help businesses organize documentation and keep track of administrative requirements. The benefit goes beyond convenience: it is a chance to rethink how your business manages administrative workflows.


Digital does not mean requirement-free

These are policy targets, and implementation may vary by procedure, agency and location. Moving a process online does not remove its underlying legal obligations. Businesses still need to:


  • Follow applicable procedures and deadlines.

  • Maintain accurate records and supporting documents.

  • Meet identity verification and electronic signature requirements where applicable.

  • Confirm whether a specific procedure is fully online or still requires additional steps.


Language and digital access matter. Depending on the procedure, businesses may need to navigate Vietnamese-language platforms, meet electronic authentication requirements, or arrange an appropriate digital signature.


How to prepare

  1. Map the procedures you rely on. List the administrative procedures and reports your business deals with regularly.

  2. Check each procedure's current status. Confirm whether it is available online from start to finish, or still needs paper documents or an in-person step.

  3. Keep your records consistent. When information is reused across agencies, accurate and up-to-date records matter more.

  4. Prepare your digital access. Make sure the people handling filings have the authentication and signature arrangements each procedure requires.


The key is knowing what has changed, and what still applies.


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References

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This article is for general information and reflects publicly available information as of October 2026. It is not legal advice.

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